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2.1. Pets are permitted to be transported by Passengers in-cabin inclusive of the ticket cost on Charter Flights organised by Skye Pet Travel under the terms as set out in this Pet Policy.
2.2. You are responsible for complying with any applicable laws and/or Government regulations for both the departure and arrival destinations, including providing valid documentation when required. Australia and New Zealand have strict import conditions of which You must comply with for Your Pet to be eligible for entry at the time of Your Flight.
2.3. If We provide any assistance to You in connection with the Flight such as Pet import/export information, You will remain responsible for such matters.
2.4. Pets must weigh no more than 65kg (143lbs) – there may be limited available tickets on each Flight for Pets weighing between 25-65kg.
2.5. As our liability to You is limited and because pet travel involves many risks, You may choose to purchase pet travel insurance.
2.6. Passengers must complete and submit the Pet Acceptance of Liability Form to confirm bookings.
3.1. All breeds including brachycephalic breeds are permitted to travel on Our Flights
3.2. Although there are no breed restrictions on Our Flights, each Country has restrictions on certain breeds, therefore if Your Pets breed is on a restricted or banned list for Your destination country, Your pet will not be permitted to travel on Our Flights.
3.3. See Appendix B for guidance on restricted/banned breeds.
4.1. As per Australian and New Zealand import conditions, all Pets must be consigned to Australia and New Zealand in Carriers that meet the requirements of the IATA Live Animals Regulations Container Requirements. Skye Pet Travel will supply the travel carriers inline with these regulations at an additional cost to You.
4.3. Links to Import guidance can be found in Appendix A.
5.1. Dogs travelling from New Zealand, Australia or to/from United Arab Emirates will be allocated Carriers on board for take off and landing and at any time where direction to do so is given from the cabin crew or a Skye Pet Travel representative
5.2. When permitted out of Their Carriers, Dogs must be restrained via a leash at all times and remain in the allocated floorspace of Your seat for the entirety of the Flight other than when using the designated pet toilet relief area.
5.3. Dogs must not obstruct or block the aircraft aisle, escape routes or emergency exits.
5.4. Cats must travel and remain in a Carrier on all Flights for Their safety.
6.1. Links to import guidance can be found in Appendix A.
7.1. Carriers will be supplied by Skye Pet Travel and will be fixed infront of your allocated seat.
8.1. Pets must be well-behaved, non-aggressive and must not cause a disturbance or pose a threat to airport personnel, Flight crew, Passengers, Pets, or any other individual on board a Flight.
8.2. Any aggressive or disruptive behaviour may result in denying travel to the Pet and Passenger. Aggressive and/or disruptive behaviour includes but is not limited to the following:
- relieving themselves in the aircraft cabin or places other than the designated toilet relief area
- damage to aircraft interior, such as to seats and/or flooring
8.3. If a Pet is found to be causing aggressive and/or disruptive behaviour on board a Flight, this may result in the cancellation of Your Flight booking of a Flight which is not underway or diversion of a Flight in progress If We reasonably consider it necessary for the comfort, safety, and security of all other Passengers.
8.4. If The Operator diverts the Aircraft to an unscheduled destination as a result of Your failure to comply with the requirements set out in this Pet Policy or as conduct described in 8. 2., You will be liable for any reasonable costs of the diversion.
8.5. You are liable for any costs or damages caused by accompanying Pets and indemnify Skye Pet Travel against all liability related to the behaviour of Your Pet.
9.1. A designated toilet area for dogs will be available for use in the rear galley area of the aircraft.
9.2. This area will be available to You and Your Pets on a time schedule throughout the Flight, except for take-off, landing and during turbulence. Further information regarding the schedule and access will be provided on board the Flight.
9.3. Absorbent pads, waste bags and disinfectant wipes will be provided by Skye Pet Travel to all Passengers.
10.1. You are solely responsible for the supervision and welfare of Your Pets on board Our Flights and You agree to indemnify Skye Pet Travel against all liability related to the transport of the Pet.
10.2. To the maximum extent permitted by law, We exclude any and all liability for Your Pets travel on Our Flights including but not limited to any losses of whatsoever nature that may arise in connection with the Flight, and by agreeing to this Pet Policy, You hereby release Us from any such liability
10.3. Further, in the event You breach this Pet Policy, We will not be liable for any losses whatsoever and You agree to indemnify Us for any losses whatsoever that We may suffer as a result of Your breach of this Pet policy. e placed in the floorspace in front of Your designated seats or an area allocated to You by Skye Pet Travel or Flight Crew member.
Our name is Skye Pet Travel. Our address is AMP Tower, Level 28, 140 St Georges Terrace, Perth, Western Australia, 6000, Australia. Our phone number in Australia is +61 418 978 371.
Privacy Policy - https://skyePettravel.com.au/privacy-policy
Booking Terms and Conditions: https://skyePettravel.com.au/terms-and-conditions
Australia:
https://www.agriculture.gov.au/biosecurity-trade/cats-dogs/step-by-step-guides
New Zealand:
United Kingdom:
https://www.gov.uk/bring-pet-to-great-britain
United Arab Emirates:
https://www.moccae.gov.ae/en/services/export-import-services/import-permit-pets.aspx
France:
https://www.douane.gouv.fr/fiche/travel-coming-france-your-pet
Australia:
New Zealand:
https://www.customs.govt.nz/personal/move-to-nz-permanently/import-pets-and-animals/
United Kingdom:
https://www.gov.uk/control-dog-public/banned-dogs
United Arab Emirates:
https://www.moccae.gov.ae/en/services/export-import-services/import-permit-pets.aspx
France:
https://www.douane.gouv.fr/fiche/travel-coming-france-your-pet
SKYE PETS is a public charter operator. It is not a direct air carrier and does not own or operate any aircraft. All flights are operated by licensed air carriers.
As an Australian-owned business, SKYE PETS acknowledges Traditional Owners of Country throughout Australia and recognises the continuing connection to lands, waters and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures; and to Elders past and present.
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